On a recent trip with my mom and sister, we decided to check out this Casino and made a reservation for 1 night (Monday). After searching high and low for ANYONE to. I watched her do this and the machine 'accepted' the transaction, but alas, the $10 never showed up on the machine, but was deducted from the balance. 3rd issue: My mom was trying to play the $40 'free play' and finally figured out how to download just $10. After complaining to a very Uninterested Players Club attendant (that just happened to be standing there) another worker offered to help. I went to the players club and found it had closed at midnight and that I'd have to wait until 8 am the next morning.
Very confusing on how to determine if you have played all of your free play (even an employee that we asked, had no clue and said she wanted to find out how to determine this as well) 2nd Issue: My players card stopped working at about 12:05 am. My sister and mom inadvertently played all of their $50 and therefore had to remain at the same machine. We also signed up for the players club and gladly paid the $25 to get $50 in slot play.ġst issue: VERY confusing and misleading prompts to play the 'free play'. When checking in, to our surprise, we received $40 in 'free play'.
